TAMSEN GARRIE'S THOUGHTS
Family. Impact. Teaming
Our Vision at Catalyst Care Group is to humanise health and social care, to be the most clinician centric organisation and a great place to work for all – the latter two things, we believe, being the key to achieving the first.
For us, this means that in every thought, action and interaction, we intentionally lead with the humanised aspects, over any other.
In order for us to achieve that, a strong culture is essential, which is why we have consistently invested our time, energy focused on developing the unique culture that we enjoy today.
At Catalyst Care Group, we share a defined set of core values that both guide and drive the beliefs, thoughts and day-to-day actions and interactions, of our people at all levels across the Group.
Our core values of FAMILY, IMPACT and TEAMING are not simply words.
They are principles that are at the centre of our culture, which drives everything we believe, think, feel, say, and do.
They drive our policies, our processes, our systems, and our services, and they drive our behaviours and outcomes.
From our people-first leadership approach, and our family-inspired working environment, to our focus on the person in every interaction, our loyalty to our values aligns us with our vision.
They provide us with a framework within which to make decisions, set goals, define expectations, prioritise tasks, focus effort and develop our people.
And they provide us with the language to challenge, support, and nurture each other in order to realise our individual and collective goals and move towards our vision with ease.
Everyone who works with us is recruited, onboarded, supported and developed with these three values in mind, which means that they are principles that are truly valued by us all, and because of that, they can be seen and heard in the words and behaviours of the people that choose to work with us.
By intentionally living these values every single day, together, we protect the integrity of the Catalyst brand and as a result, the future happiness and success of every person who works with it: employees, clinicians, clients and those we serve, ultimately enabling them to thrive in every aspect of their lives.
From the way we work together and the work we do together, to the impact of that work on our colleagues, our clinicians, the people we serve and our/their loved ones… Family is important to us.
What do we mean by FAMILY?
Family means feeling part of something – having a sense of belonging.
It also means feeling cared about and for, accepted and supported, and safe. It’s knowing that if we fall over, we get picked up.
Family is also about being given the opportunity to grow and being held accountable to be our best self. It’s also about feeling challenged and stretched. Sometimes, it’s about tough love.
Ultimately family is about enabling all parties to thrive
From our sense of outrage for those failed by the healthcare system to our conviction and determination to make a meaningful difference to our clients, clinicians, and the people we serve… Impact is important to us.
What do we mean by IMPACT?
Impact means being driven by the effect of the work we do on the people we work with and support. We are intentional, with our words and actions, to leave a positive and lasting footprint in the lives of each other and the people we are privileged to support and serve. For us, impact starts with having a shared vision and purpose.
Impact is also about putting our clinicians at the centre of every thought, action and interaction (clinician centricity).
Ultimately, impact is about the quality of the care we provide.
From our acceptance of the need to work effectively across boundaries, in order to find the best possible solutions, to our commitment to working in partnership, in order to serve our clinicians, clients and the people we support… Teaming is important to us.
What do we mean by TEAMING?
Teaming is defined as a dynamic activity of coordination and collaboration driven by the mindset and practices of teamwork, without the design and structures of effective teams. It requires a collective mindset
Teaming is also about curiosity, information and knowledge sharing, and
Ultimately Teaming is about contribution
Our values are in essence, our DNA in that they are fundamental to how we work together, how we influence the sector, and how we transform the lives of others.
Ultimately, they are our vehicle for being a catalyst for transforming care in the sector, and creating a great place to work for all: our colleagues and our clinicians, where people are given the opportunity to both BE and CONTRIBUTE their best, and to work together collaboratively, to humanise care, and make a positive and lasting impact on the lives of the people we support.
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