Creating a Culture of Trust – Building a Great Place to Work®


Creating a Culture of Trust – Building a Great Place to Work®

We have achieved many milestones by having a clear shared vision with defined core values and designing a culture to both drive and support it. One of them was the recognition of being a Great Place To Work®. It demonstrates a commitment to creating a positive and supportive workplace culture that benefits employees, clients, and the organisation as a whole. 

Achieving this status means we have gone above and beyond to create an environment where employees feel valued, respected, and engaged. And since it all begins with the organisation’s culture, in my role as the Catalyst Care Group’s director of people and culture, I am proud that our organisation is built on a solid vision emphasising care and people.

What Do We Stand For as a Great Place To Work® Organisation?

Underpinning the core values that guide our workflow, we prioritise well-being and satisfaction in the work environment. We recognise that the most valuable asset is the people we work with, as we are committed to creating a positive and supportive workplace culture that encourages people to achieve their full potential and be the best version of themselves.

The foundation of Catalyst Care Group is rooted in shaping all aspects of our operations – from hiring and job assignments to innovation and service improvement. Therefore, our fundamental principles are the driving force behind all our actions.

In my role as the Director of People and Culture, my responsibilities involve spearheading the development and implementation of people-focused strategies aligned with the organisation’s objectives. Aiming to achieve these objectives by fostering a team of enthusiastic, motivated, and talented individuals committed to our company culture and values helps build strong relationships on foundations of trust and honesty.

By incorporating best practices that align with our unique culture, we strive to create an environment that provides an exceptional workplace experience for all our employees. Through this approach, we aspire to positively impact all stakeholders, including our clinicians, colleagues, clients, and the individuals and families we serve, empowering them to live their best lives through their work with us.

The Foundation of a Great Place To Work® - Putting People First

Creating a great workplace is not a one-time effort but a continuous process. It requires consistent attention to the needs and expectations of our employees, and our mission is to foster a culture that is employee-friendly and encourages growth, development, and innovation.

As an organisation that puts people first, we continuously strive to create a workplace environment that fosters open communication, collaboration, and trust, and that has enabled us to create a healthy priority on:

  • Culture of Diversity and Inclusion

At Catalyst Care Group, we believe in treating people with respect and providing an inclusive workplace where everyone feels valued and appreciated regardless of race, ethnicity, gender, sexual orientation, or other personal characteristics. We celebrate diversity and embrace differences in ideas, perspectives, and backgrounds, where people feel free to thrive by being supported in the role they love.

  • Employee engagement

We understand that employee engagement is crucial to the success of any organisation. We strive to give our people opportunities to engage with each other and the organisation. Through Family, Impact and Teaming, we connect and build strong relationships, encouraging them to voice their concerns and opinions and providing them opportunities to develop professionally and personally.

  • Career development and growth

Our robust management process allows us to invest in our employee’s career development and growth, ensuring they have access to training, mentorship, and leadership to encourage them to pursue their goals and ambitions. Fostering a culture of continuous learning and improvement and exploring new skills and ideas, we want our people to feel that they have a clear path for career growth within the organisation.

  • Mental health and overall well-being

We have recently been recognised as one of the UK’s Best Workplaces™ for Well-being for our employee programs, humanised approach and treating employees as a family. As a healthcare organisation, transforming health and social care across the UK is at the heart of our mission. We believe that achieving that objective requires psychological and physical safety for our teams.

  • Work-life balance

Great places to work recognise the importance of work-life balance. As a mindful organisation, we offer flexible work arrangements that allow our people to meet their personal and professional needs. Therefore we want them to succeed both inside and outside of the workplace, which may be accomplished by fostering a work-life balance.

We have started this fantastic chapter by giving people a voice to be heard. The Great Place to Work® certification is not just a badge of honour but a reflection of the people-centred culture and commitment that led us to create a workplace where employees feel valued, supported, and challenged to grow and develop.

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